Dear customers,

We want to extend a warm welcome to you as a new or renewing client. We appreciate your recent purchase and are eager to ensure that you are taking full advantage of all the services we offer. Here are 5 key things you should keep in mind:

  1. You should have received a link to our online certificate issuance service. If you need any assistance with it, please don’t hesitate to let us know.
  2. If you require our service team to issue a certificate, you can contact us at coi@18wheelsinsurance.com. Our team is available from 8:30am to 5:30pm Eastern Time, and the processing time is typically within 5-10 minutes.
  3. If you need to make any policy changes, such as updating vehicles, drivers, coverage, or values, please email us at info@18wheelsinsurance.com.
  4. In the unfortunate event that you need to file a claim, please report it to claims@18wheelsinsurance.com.
  5. For any payment inquiries or to make Zelle or check payments, please use billing@18wheelsinsurance.com.

If you have any questions or concerns about your policy, please don’t hesitate to reach out to us.

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